Online Knowledge Base
The Knowledge Base section on Streams.live is dedicated to users who prefer to find answers on their own. In this online section, you’ll find answers to frequently asked questions (FAQ), how-to guides, and troubleshooting instructions. The KB content includes step-by-step guides, introductory articles, and videos.
We update the section on a regular basis. It fills the gap between the customer’s knowledge, preventing them from achieving a goal. That’s where we step in.
Examples:
- How to create a new channel?
- What pricing plans are available on Streams.live?
- How can I moderate the chat during a live session/event?
The KB section is self-service and operates 24/7. It is constantly updated, especially when our development team launches new features.