Key benefits of using Live Brain
Hate Speech and Profanity Detection
Using AI, Live Brain takes the problem of moderating inappropriate content off your shoulders. It allows you to focus on creating memorable live stream shopping sessions. It’s based on cutting edge neural networks, pre-trained on data sets provided by Twitter, Wikipedia and our own relevant data, helping it to understand all forms of hate speech.
Sentiment analysis helps you understand the overall opinion, attitude, and sentiment of people that take part in an experience.
Using the models that extract high-quality data from the text inputs (chat and Q&A), we will tell you if your live shopping session had positive or negative feedback and why.
Live sessions summarisation
Live Brain can will help you with something quite revolutionary: if you or your colleagues engage in one-on-one conversations, our solution will be there to “take notes”. And at the end of the meeting, you’ll have a brief summary of the discussion. One hour of back and forth discussions can turn into a short paragraph and give you the most relevant data.
We know using a new technology can seem daunting but we are here to help. Your dedicated account manager will respond promptly and accurately to all your requests. Our account managers are highly-trained with a thorough and comprehensive knowledge of all Streams.live functionalities.
The live bot – conversational assistance in live sales
When you get good at live sales you will get popular really fast. When 50 people asking you questions about the products you are showcasing turns into 5000 – you will need automated help. That’s where the live bot can help: it will guide customers and answer questions and guiding them towards finishing their purchases.